Dive into the dynamic realm of training development with 'Empowering Major Gift Fundraisers: A Multi-Modal Training Approach.' In this presentation, we will explore the process behind crafting a CRM training program that is tailored for individual learning styles. Uncover a toolkit designed to equip trainers with the fundamentals needed to create multi-modal tools that will leave your fundraisers feeling empowered in any CRM. Join us for an exploration of strategies that not only connect with fundraisers but also empower trainers to embrace their pivotal role in shaping CRM training in any organization.
Katalina Williams is a prospect management professional with five years of experience in higher education prospect development. Primarily focused on effective portfolio management and CRM training development, Katalina has spent the last two years creating a remote CRM training program which details processes, encourages engagement, and empowers system users, all while supporting development officers within her organization’s liaison model. Outside of work, Katalina can be found on the playground with her 3- and 1-year old daughters enjoying the sunshine.
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